Privacy Policy

Effective Date: March 11, 2026

This Privacy Policy explains how Dallas Water Restoration (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information obtained from users (“you” or “your”) of https://dallaswaterrestoration.com (the “Website”).

1. Information We Collect

We may collect the following types of information: a. Personal Information You Provide When you fill out restoration request forms or call our emergency hotline, we may collect:

Name
Email address
Phone number
Property address (for inspections and service)
Insurance provider information (if provided for direct billing)

b. Automatically Collected Information When you access the Website, we may automatically collect certain information, including:

IP address and browser type
Pages visited (e.g., Water Damage vs. Fire Restoration pages)
Time spent on the Website
This information is collected through cookies and log files to improve our service delivery.

2. How We Use Your Information

We use the information we collect for:

Emergency Response: Dispatching technicians to your location.
Service Fulfillment: Providing inspections, plumbing, and restoration repairs.
Insurance Coordination: Assisting with direct billing and claims processing.
Marketing: Measuring the effectiveness of our local Dallas advertising campaigns.
Compliance: Meeting legal and IICRC certification standards.

3. Cookies and Tracking Technologies

We use cookies to enhance your experience.

Google Analytics: We use this to understand how Dallas residents find our services. You can learn more at Google’s Privacy & Terms.
Google Ads: We use Google Ads to show our emergency services to those in need. You can opt out of personalized ads at Google Ads Settings.

4. How We Share Information

We do not sell your personal information. We may share information:

With insurance providers to facilitate your restoration claim.
With service providers (like Rank Math or WPCode) that help maintain our site functionality.
To comply with Texas state laws or emergency safety regulations.

5. Data Security

We implement administrative and technical safeguards to protect your data. While we strive for 100% security, please note that no transmission over the internet is completely immune to risk.

6. Your Privacy Rights

As a US-based business serving Texas, we respect your right to:

Know what personal information we collect.
Request the deletion of your personal information.
Opt out of certain data uses. To exercise these rights, please contact us at the details provided below.

7. Third-Party Links

Our site may link to third-party sites (such as the IICRC or insurance portals). We are not responsible for their privacy practices.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Dallas Water Restoration Address: 2302 Parkside Ave, Irving, TX 75061

Phone: 972-900-3929